4 Stellar Field Service Management Trends That 2019 Will See

This year of 2019 has seen some drastic growth and changes technologically. From augmented reality to IoT, we are living in an era of phenomenal advancement! The domain of field service management is nowhere behind; these grounds are experiencing rapid growth and the coming year will see a plethora of impeccable trends. With field service management becoming a dominant business, technological assistance will definitely be required! Several software augmentations and innovations are being put in place to take the domain of FSM to further heights.


Here are 5 trends the FSM industry will see in 2019:

1) Augmented and Virtual Reality: AR and VR have already made it big in the entertainment industry and are finding their way into healthcare, education and real estate. These mechanisms will work tremendously in service management. With an AR/VR powered approach, executives can get a hands-on learning experience.

2) Automated Working: With FSM software at avail, automation is already in play. From scheduling to billing, several sub-aspects of field service management are today automated. The stellar field service software QuikAllot comes with modules for automatic fetching of jobs, seamless billing and several other features that are automated and enhance both office and field-side experience.

3) Big Data Storage: Customers are ever-growing. Their needs have to be dealt with utmost care and efficiency. One such need is maintaining customer data. The increase in numbers means that companies have to resort to large volumes of storage. With big data, however, data storage is made simpler. This allows for fluid storage of data in a secure manner.

4) Enhanced Customer Care: Chatbots and other technologies are already out in the market. Queries are natural, and almost every customer has something to clear; be it regarding pricing or working. Office-side executives can't be present 24x7, which is why chatbots are employed. These bots are smart and provide answers to all user queries. Meaning you can cater to customers from different timezones, and do this with diligence and excellence.


Several such FSM trends are slowly but steadily being conceived. With technology self-incrementing and growing tremendously, industries are left in awe! Your service management venture can tap into limitless potential when powered with the right FSM tool, like QuikAllot. With this exceptionally-designed software, you can cater better, deliver faster and provide the best experience to users and executives alike! Call us now and try a demo for yourself. 
Location: New York, NY, USA

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